Client Testimonial

Coffee Roasters

  

Business profile


Highly respected coffee brand. 

Business commenced 2004. Competitive industry.


Before we started working with them


Turnover 875K p.a.

3 staff members

35 café clients

Profit was negligible. Owners unsure what to do.

No planning for growth. No regular monitoring of the business. 


Some of the strategies we’ve implemented


1. Regular bi-annual Price increases on all products

2. Relocation - we assisted and advised in the decision to build a new roasting facility with upgraded equipment.

3. Closely examine all key costs in the business.

4. Discounts from key suppliers.

5. Dedicated sales person having regular discussions with targeted café owners.

6. Green bean purchase agreements to lock in discounts due to growing volumes.

7. Economies of scale from higher roasting volumes – cost per kg cost savings.

8. New website. Active marketing to on-line home-based customers. 

9. Regular Staff performance reviews.

10. Office re-organisation- cost improvements

11. Quality Service policy and procedures.

12. Proper monthly monitoring of the business. 


Results achieved


• Over 100 regular café clients. 

• Turnover 1.8 Million last financial year. On track for 2.1 M this financial year.  

• Operating profit close to $350,000. 

• Wages cost has decreased to 16% of Revenue. 7 staff. Was 20% of Revenue 4 years ago. 

• Big cost savings in Green beans, coffee cups and Coffee Machine purchases. 

• High client retention rate. 

• Multiple business award winner. 

• State-of-the-art roasting facility with substantial additional capacity. 

• The business is positioned for further growth. 

• The business is monitored by us monthly. Further improvements are underway.   

Client Testimonial

Sydney Cafe

Business profile


Eastern suburbs café in suburban shopping strip.

Business commenced 2017. Competitive industry. 


Before we started working with them


• Turnover 2017/2018 was 828K 

• 5 staff members 

• Profit was negative (Losses).  

• No turnaround strategies in place. No regular monitoring of the business.

  

Some of the strategies we’ve implemented


1. Price increases on selected products.

2. Menu changes.

3. New website. Regular social media posts.

4. Up-skill the 2nd in charge manager.

5. Closely examined all costs in the business especially Food and Wages.

6. Close attention to staff casual hours.

7. Proper monthly monitoring of the business. 

  

Results achieved


• Turnover July to December 2018 of 539K. Increase of 36% over previous 6 months. 

• On track for 1.1 M this financial year.  

• Operating profit increased to $ 46,000 for the last 6 months.  

• Wages cost has decreased to 27% of Revenue. Was 44% of Revenue 12 months ago. 

• Food cost savings achieved. Further savings identified. 

• The business is monitored by us monthly. Further improvements planned.